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Prima pagina > Studii de caz > Ramada Bucharest North - Consultancy, planning, delivery, implementation and maintenance of Integrated IT Solutions for the hospitality unit

Ramada Bucharest North - Consultancy, planning, delivery, implementation and maintenance of Integrated IT Solutions for the hospitality unit

Description:

Ramada Bucharest North is a classic boutique hotel, situated in a residential and quiet area in the North part of the city.

Business situation

As a soon to be opened hotel, Ramada North faced the need of professional advice in IT area.

System deployment and their integration were a real challenging problem for the business owner as this is why they asked TOP HoReCa for professional counseling.

Their ultimate goal: a fully functional and integrated hospitality system.

 
Company information
Company name TOP HoReCa
Address Metav Business Park, 67-77 Biharia St., Builging G, 2nd Floor
City, state, ZIP Code Sect.1, 013981 Bucharest
Phone number + 40 21 201 11 02
Fax number + 40 21 201 11 03
 
Contact name Alex Ghita
Title Customer Relationship Manager
Phone number + 40 21 201 11 02
Fax number + 40 21 201 11 02
E-mail address alex.ghita@tophoreca.ro
 
Solution group  
Solution offering  
Project name or title Implementation of the integrated IT solution

 

Customer profile
Customer name De Silva RTH
Division Ramada Bucharest North Hotel
Address 44A Daniel Danielopolu St.
City, state, ZIP Code 1st District, Bucharest
Phone number +40 21 233 50 00
Fax number +40 21 233 50 01
Web site address www.ramada.com
 
Industry Hospitality
Number of employees Over 100
Annual revenue Started on November 2006
Contact name Alex Takacs
Title IT Manager
Phone number +40 21 233 50 00
Fax number +40 21 233 50 01
E-mail address it.manager@ramadabucharestnorth.ro

 

Company profile

Ramada Bucharest North Hotel - The newest Ramada Hotel in Bucharest, established October 2006

Estimated pre-opening IT budget: 300000 Euro

Revenues in 2006: N/A

City: BUCURESTI / BUCHAREST44A Daniel Danielopolu St, District 1, Bucharest, Romania.

Description: Ramada Bucharest North is a classic boutique hotel, situated in a residential and quiet area in the North part of the city.

Location: The hotel is located in Baneasa district, 3 minutes away from Baneasa Airport, 15 minutes from Otopeni Airport and the centre of the city. Close to the hotel there is ROMEXPO Exhibition Centre and Herastrau Park.

Facilities:

134 Luxury rooms - The Hotel has a Contemporary Accommodation and Offers Classic Furnished Guestrooms. All Rooms are with Daylight, Air Conditioning and a Safety Deposit Box, Laptop Size Large. Some of the Guestrooms are Specially Adapted to Allow Easy Disabled Access.

7 Conference rooms (Diamond Ballroom, The Executive Meeting room, Sapphire meeting room, Onyx meeting room, Agate meeting room, Topaz meeting room, Opal meeting room) - Capacity of Largest Room: 700, Maximum Conference Capacity: 800

Executive rooms & Executive lounge

Restaurant & Bar - Allegro Restaurant has a capacity of 60 persons, The Orange Bar & Lounge & The Orange Garden.

Health Club (Fitness center, Sauna, Hammam, Massage).

Room facilities: Telephone with direct international line, Minibar, Air conditioning, Cable TV, Pay TV, Internet access, Hairdryer.

Services: Room service, Laundry, Guarded Parking.

 

Business situation

As a soon to be opened hotel, Ramada North faced the need of professional advice in IT area.

System deployment and their integration were a real challenging problem for the business owner as this is why they asked TOP HoReCa for professional counseling. Their ultimate goal: a fully functional and integrated hospitality system.

 

Technical situation

They were running a few computers at their building site connected in a small improvised network, with a poor internet connection via CDMA (Zapp).

The desired solution a fully functional LAN, divided in two distinct parts: one for administrative use and another for the use of hotel clients.

The cabling work was done by constructors but with a poor documentation and only a basic network blueprint.

The connecting work would have been a difficult task for anyone as the cables were not correctly marked and no one really knew their destination.

 

Solution

TOP HoReCa offered its IT expertise applied into hospitality.

We offered a PBX-PMS-POS integrated solution and also the broadband high-speed Internet access solution, for the hotel guest rooms and for the public areas.

Besides that, all the connecting work was provided by our specialists: identifying cables, connecting them into patch panels, creating the network map.

The entire hardware solution was provided and set up by us.

The administrative network was planned and set up by TOP HoReCa: users, passwords, rights, were customized to meet their expectations.

 

Benefits

First of all, our solution proves to be cost effective.

General benefits:

  • Accurate stock control
  • A better planning, for the resources management and administration
  • Eliminate the communication errors
  • It’s flexibility helps to maximize operational effectiveness and bottom-line performance
  • Fast and convenient, wired and wireless Guest room connectivity
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